Frequently Asked Questions (FAQ)

 

1. What are lab-grown diamonds?

Lab-grown diamonds are real diamonds that are created in a controlled laboratory environment. They have the same physical, chemical, and optical properties as natural diamonds but are produced using advanced technological processes.

2. How are lab-grown diamonds made?

Lab-grown diamonds are created using two primary methods: High Pressure High Temperature (HPHT) and Chemical Vapor Deposition (CVD). Both methods simulate the natural conditions under which diamonds form in the earth, resulting in diamonds that are identical to those mined from the ground.

3. Are lab-grown diamonds real diamonds?

Yes, lab-grown diamonds are real diamonds. They have the same crystal structure and physical properties as natural diamonds, and they are graded by the same standards.

4. How do lab-grown diamonds compare to natural diamonds?

Lab-grown diamonds are virtually indistinguishable from natural diamonds. They are identical in terms of hardness, brilliance, and fire. The primary differences are their origin and often a lower environmental impact and cost.

5. Are lab-grown diamonds eco-friendly?

Lab-grown diamonds are generally considered more environmentally friendly than natural diamonds. They require less energy and water and have a smaller carbon footprint since they don't involve large-scale mining.

6. How should I care for my lab-grown diamond jewelry?

Lab-grown diamond jewelry should be cared for just like natural diamond jewelry. Regular cleaning with mild soap and water, using a soft brush, and storing pieces separately to avoid scratches will keep your jewelry looking its best.

7. Can I insure lab-grown diamond jewelry?

Yes, lab-grown diamond jewelry can be insured just like natural diamond jewelry. We recommend obtaining an appraisal and contacting your insurance provider to add your pieces to your policy.

8. Do lab-grown diamonds come with certifications?

Yes, our lab-grown diamonds come with certifications from reputable gemological laboratories such as the Gemological Institute of America (GIA) or the International Gemological Institute (IGI). These certifications verify the quality and authenticity of the diamonds.

9. What is your return policy?

We offer a15 day return policy for all our jewelry. If you are not completely satisfied with your purchase, you can return it for a full refund or exchange, provided it is in its original condition and accompanied by the original receipt and certification.

10. How can I place an order?

You can place an order directly through our website by selecting your desired items and proceeding to checkout. For personalized assistance or bespoke designs, please contact our customer service team at diamondinhouse@gmail.com or +91-261-3688346.

11. Do you offer custom design services?

Yes, we offer custom design services to create unique, bespoke pieces tailored to your specifications. You can directly click on the "Customize" from the menu bar and fill up the details with the image. Our team will contact you and provide you the proper Estimates.

12. Do you ship internationally?

No, As of now we don't offer international shipping. We are currently working on that.

13. How can I contact customer service?

We have a different support team for customer service and you can directly contact them through the call or through emails. You can also click the link from menu bar.